Privacy Policy
1. Introduction
INEXZIP is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders.
2. Information We Collect
- Personal Data: name, phone number, email, delivery address, postal code, and order notes.
- Order Data: products, quantities, payment method, delivery area, and order status.
- Technical Data: IP address, browser type, device information, cookies, and browsing behavior.
3. How We Use Your Information
- To process, confirm, pack, ship, and deliver your orders.
- To contact you about order confirmation or delivery updates.
- To provide customer support through phone, WhatsApp, Messenger, or email.
- To improve our website, products, services, and advertising performance.
- To prevent fraud and keep the website secure.
4. Sharing Your Information
We do not sell your personal data. We may share necessary order information with delivery partners, support staff, analytics tools, or legal authorities when required by law.
5. Cookies
We may use cookies and similar website technologies to improve user experience, remember preferences, keep the website secure, and understand general website performance.
6. Data Security
We use reasonable security measures, prepared database queries, CSRF protection, and access-controlled admin features. No internet transmission is completely risk-free, but we work to protect your information.
7. Data Retention
Order records may be retained for business, accounting, reporting, and legal purposes. Contact information is kept only as long as reasonably necessary.
8. Your Rights
You may request access, correction, or deletion of your personal information where legally applicable by contacting our support team.
9. Contact Us
For privacy questions, contact us through the Contact page or configured support channels.